Introducing HelpWize™
HelpWize™ allows you to share knowledge with your customers and staff through interactive demonstrations.
HelpWize™ is built on the “rapid e-learning principle" so your customers get the best online customer service experience possible by being able to access the information they want, when they want it.
Best of all, your organisation doesn’t have to do a thing.
All development, deployment, monitoring and optimisation, is completed in house by HelpWize™ and completely tailored to the needs of your organisation.
Now your organisation can reduce customer support costs, improve staff productivity and eliminate time wasted searching for answers when they are needed most. With HelpWize™ help is only a click away.
How does HelpWize™ do it?
Deploy. Monitor. Optimise.
1. Deploy online demonstrations in rich media and multiple languages and deliver richer learning experience to your audience!
2. Monitor & Measure your audience with advanced tracking – Reports & Statistics helps monitor and measure customer response rates.
3. Optimise your online customer service strategy. Reduce call centre enquiries and annoying frequently asked questions.
HelpWize™ is the perfect companion to your online ecommerce services because we understand your business and your clients. HelpWize™ means happier customers. Happier customers mean more sales.
Demonz have made it to the 14th AIMIA finalists in the best corporate or business-to-business category!
HelpWize™ is the perfect companion to your online ecommerce services.
See It in Action